Mercure Istanbul Bomonti

**Environment:** The hotel's location provides a peaceful atmosphere. **Cleanliness:** The rooms and common areas are impeccably clean, and housekeeping does a thorough job every day. - **Facilities:** The hotel offers excellent facilities, including a modern gym, a spa service, a refreshing pool, and reliable Wi-Fi access throughout the property. **Breakfast:** The breakfast spread is diverse with a wide variety of delicious options, ensuring a satisfying start to the day.

We had a wonderful stay and are truly grateful for your warm hospitality. Everything was well-organized and of high quality. A special thanks to Ms. Ela and Ms. Madina at the reception — their patience, kindness, and constant smiles made all the difference. They answered every question and fulfilled every request with care and professionalism. And a heartfelt thank you to Ms. Ilayda Ibrahim, whose excellent management and kind, attentive approach made us feel truly welcomed and taken care of. This level of respect and professionalism is genuinely appreciated. Thank you for creating such pleasant and memorable moments for us 🌟🙏

The hotel was great, the staff provided a great service especially Elayda, Denise and Meryim were very friendly, accommodating and the reason why we'll be back. We received a free room upgrade, the room was extremely spacious and clean, the cleaning lady was soo friendly. We received a free late room check out. The staff and the manager made the stay especially pleasant. The location of the hotel is central, there are so many things to do. In the hotel we received exceptional spa service and swimming pool was great, our son enjoyed it. All great!!

I had an exceptional stay at Mercure Istanbul Bomonti. The service was nothing short of excellent from the moment I arrived. Every day, I was delighted to find fresh fruit in my room, along with a generous supply of tea and coffee, which added a lovely touch to my stay. The rooms were immaculately clean, and the quality of the bathroom supplies was impressive, contributing to a very comfortable and restful experience. The highlight of my stay, however, was the staff. They were attentive and genuinely committed to providing top-notch service. I must give special mention to the manager, Eyup, who truly stood out as an outstanding individual. His warmth, professionalism, and dedication to guest satisfaction were evident in every interaction, making my experience even more memorable. I highly recommend Mercure Istanbul Bomonti for anyone looking for a welcoming atmosphere, superb service, and a comfortable stay in Istanbul. I look forward to returning!

The friendly staff, the good condition of everything, the breakfast and the rooms. 👌🏻